Frequently Asked Questions

The website lists services including hair transplant, 3D medical wigs, carbonated scalp treatment, vacuum impregnation, AGA mesotherapy, Ultra Scalp Implant, hair DNA testing and custom-made supplements. Please book a consultation to discuss which services may be suitable for you.

You can submit your name, contact number, preferred branch, date and time through the website's free consultation form. Customer service will follow up after receiving your details.

The website lists a Causeway Bay Main Store and a Tsim Sha Tsui Store. The Causeway Bay Main Store is on the 11th floor of Emperor Watch and Jewellery Centre, 8 Russell Street. The Tsim Sha Tsui Store is on the 11th floor of Yue Hwa International Building, 1 Kowloon Park Drive.

The Causeway Bay Main Store can be reached on +852 3520 1058, and the Tsim Sha Tsui Store on +852 2376 0189. The website lists opening hours of 10:00 to 20:00 from Monday to Saturday, and 10:00 to 16:00 on Sundays and public holidays. Please contact the branch to confirm before visiting.

The website provides an appointment option for a free Japanese scalp diagnostic assessment. You can select a branch, date and time when booking. Consultation content and any subsequent arrangements are confirmed according to individual circumstances.

The official statement says that service details and fees are explained before purchase and are completed after customer confirmation and consent. Scalp condition, service items, treatment frequency and programme content may differ, so final fees are subject to the confirmed quotation, payment details and contract.

The hair DNA testing page states that samples can be collected in Hong Kong and sent to a Japanese regenerative medicine centre for analysis, with a Traditional Chinese report provided. Please confirm whether the service is suitable for you and the relevant arrangements during a consultation.

The website introduces a range of scalp and hair-related services. As scalp condition, needs and recommendations can differ between individuals, please arrange a consultation to understand the service details and arrangements that may be suitable for you.

No. The official statement says that treatment cases and customer testimonials are based on actual service cases and used with consent, but scalp condition, causes of hair loss, lifestyle and physical response differ between individuals. Individual cases do not guarantee the same outcome for everyone.